“To Whom It May Concern,
Anthony Dai (Aviva Building Group) was the Builder we selected to build the construction of our development project, which occurred in 2015/2016. The scope of our project was the demolition of our long–standing family home and the construction of two 26 square, 4 bedroom townhouses. One of the townhouses was to be our new family residence with the other to be an investment property.
When we were in the process of selecting our Builder, Anthony was very generous with his time –allowing us to walk through previously completed projects and even talk to the owners of the properties. The visible quality of his work and the positive feedback from his previous clients enabled us to confidently engage Anthony as the Builder for our project.
Throughout the entire duration of the project, Anthony′s focus was to deliver us the best quality product. He effectively liaised with our Designer to modify our plans to improve functionality. For example, Anthony suggested we introduce a ‘third external element’ to add to the upstairs rendered finish and the lower storey brickwork. We then incorporated some feature timber vertical panelling, which has greatly added to the impressive facade of our Units. Anthony also drew up plans to modify the kitchen pantry in Unit 1, producing a semi–concealed Butler′s Pantry. This was done at minimum cost, but greatly improved the look and function of the kitchen. The ensuite in Unit 2 was re–designed by Anthony to provide us with a large walk–in shower. This was a most creative use of a relatively small space. We are thankful for Anthony′s idea every time we shower! The upstairs powder room in Unit 2 was also re–designed by Anthony. He allowed for installation of a recessed wash–basin, which saves space and improves access in the powder room. Another suggestion from Anthony which we followed was the provision and installation of an openable patio roofing system (‘Vergola’) above the external decking in both Units. This was a wonderful idea and has greatly extended the ‘usability’ of our outdoor entertaining area. All of these innovations have greatly improved the ‘livability’ of both Units and no doubt assisted in the sale–before–auction of Unit 1 –for a price we were very happy to accept.
Anthony provided us with great advice and we were always informed of the many and various stages of construction. We could see progress being made and were clear in what would be happening next. For first–time developers, this was most appreciated and re–assuring.
Effective and open communication with clients is one of Anthony′s many qualities. He was readily available on the phone, or responded promptly to our messages. There were numerous meetings on–site with Anthony to discuss progress and resolve issues. Our meetings were always professional and cordial (often with Anthony providing fresh coffees!).
We had many local residents walking past the construction site that commented favourably on the progress and quality of the project –particularly the amount of work that went into our sub–floor, which was of a ‘pier and beam’ construction. I know that Anthony received numerous requests for advice from passers–by that were impressed with his work. This eventually led Anthony to the engagement of another dual townhouse development in our local neighbourhood.
Now that our project is completed and we are happily living in our new townhouse, my strongest impression of Anthony is his absolute commitment to produce the best quality outcome for his clients. His management and interaction with the numerous tradespeople that worked on site was most professional and effective. Issues that arose were quickly and calmly managed and resolved. Anthony had the experience to suggest workable solutions to these issues and the persistence to drive their implementation.
My wife, Monica, and I can unreservedly recommend Anthony Dai as a Builder of high quality and professionalism.
Les McLeod